> "We'd both like the chef's choice please. But no tuna for her, she's allergic to tuna."
> "No substitutions!"
They're probably doing the right thing there. You've said that she risks death if she eats tuna. That then becomes the most important thing to them. Keeping the "no tuna" part of your order correct through the various parts of the kitchen is tricky. It's worth it if an error means a bit of grumbling; it's not worth it if an error means a noisy visable death and ambo call out and press coverage.
http://www.bbc.co.uk/news/health-30395142
> "We'd both like the chef's choice please. But no tuna for her, she's allergic to tuna."
> "No substitutions!"
They're probably doing the right thing there. You've said that she risks death if she eats tuna. That then becomes the most important thing to them. Keeping the "no tuna" part of your order correct through the various parts of the kitchen is tricky. It's worth it if an error means a bit of grumbling; it's not worth it if an error means a noisy visable death and ambo call out and press coverage.