I worked in the IT department of a college while I was a student and this matches my experience of the full time staff. They couldn't even be terminated because they were unionized employees. I recall one terrible employee in particular who just sat at his desk and watched Star Trek Next Gen episodes all day, working his way through the series. What a waste of money.

The student employees weren't much better, because it wasn't ever established what their behavior should be. I remember a lot of time spent torrenting, watching movies, and playing games -- occasionally breaking to reimage a computer.