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There are much bigger, fundamental problems with the computer rental business. Key amongst them is the selection bias involved with "renting" anything with a relatively low purchase value.

While consumers frequently make poor financial decisions, most are able to identify that renting is going to be more expensive over the long run, thus consumers prefer to buy outright, or to use credit financing that results in ownership, even if the terms of said financing are poor (e.g., using a credit card to buy a laptop). In a given population of consumers, the ones that are going to choose the rent option either do not have the credit available to use the finance-to-buy option, or simply don't have the means to make the payment that would be required with traditional financing.

I worked for a rent-to-own company (Curtis Mathes) in the 90's, so I have some experience in the space. Overwhelmingly, Curtis Mathes' customers were people who could not get credit otherwise. They couldn't get credit otherwise because they made devastatingly bad financial decisions. When you rent low-dollar items like $1,000 living room sets, this is the customer you get. Renting MacBooks is frighteningly familiar.

If I were Technichi, this is the ball I'd keep my eye on. Curtis Mathes faced tremendous challenges that non-rent-to-own companies only see as a small blip. For example, one of the biggest problems at our location was first-payment-default. A customer would take home a full set of furniture on a promotion such as "$1 pays your first week's rent", then never make another payment. Delivery staff would pick up the furniture, which would often go straight in to the dumpster because the delinquent customer had trashed it.

When you cater to the "Oh, I can afford $XX a month!" crowd, these are the problems you have to solve.



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