Hacker Timesnew | past | comments | ask | show | jobs | submitlogin
Shoeshine man catches a break - and some cash (sfgate.com)
65 points by kqr2 on June 5, 2009 | hide | past | favorite | 31 comments


The most irritating part about all this is that you need an ID card to give the government money.

(I found it very difficult to pay my state taxes in Illinois until I got an ID card. It should be easier to give people money which you are legally obligated to give them.)


I spent some time working in the UK. At that time it was illegal for a company to employ you unless you have a National Insurance Number, but one of the requirements to getting one of these numbers was having an employer. About the only to get one was to find an employer who was willing to let you work without a number on the understanding that you would then get one pretty quick (which of course then requires taking a full day off work, or two in my case)

Note: This was my experience in the late 90's. May be different now.


It is especially hard for International students.


This is a great story. Even though SF screwed up in the beginning, I'm glad they handled it well.

We do need more citizens like this. Times get tough, and for some a hell of a lot tougher. The thing is, he had the resolve to get off the booze and try to make something happen. Not trying to sound all sappy, but this should be a motivating story for a lot of homeless people.


Even though SF screwed up in the beginning, I'm glad they handled it well.

By "it", do you mean the splash of bad press that they weren't expecting to get? They totally turned that around, very slick of them.

I didn't read anything about them doing anything to prevent the next guy from getting hassled for a license fee he can't pay, though.


As I read the article, that was my first thought. The fate of one man is extremely significant to him; but it must be viewed in context. If his misfortune was exceptional, and the remedy a rapid return to form, then this story is reassuring; but that is not the case. Instead, his misfortune was commonplace, yet the remedy applied only to him, leaving untold others calcified in their situation.

In that case, his story is a meaningless aberration.


I do agree that this is a great story, but I think the homeless could be helped out a lot more.

Around 40 to 50 percent have a serious mental illness. And many are not being treated. Also some of the mentally ill have anosognosia, and so don't even realize that they have a problem.

So sure, it would be nice if a lot more people had the resolve to get off alcohol and work, but it is a lot tougher for some to do this.


This is an interesting issue -- what incentive is there to help the mentally-disabled homeless from an economic perspective?

After a minute of thought I cannot come up with one. It could be a psychological effect akin to the social safety net, which indirectly increases morale and loyalty, and then, indirectly, boosts the economy, but it is still a stretch.

Therefore, treating them looks to me as a wholly unfavorable proposition and the current non-arrangement would be the more-or-less optimized case.

How am I wrong?


The main reason for helping is human compassion, however, you could also argue that helping the homeless will also increase the property value in the surrounding area and possibly lead to more economic activity such as shopping.


So this makes sense, which, lumped together with the other 2 responses, is a general living quality issue.

But, does it really work out that way? That is:

cost of providing housing and essential care to homeless + cost of treating any of those with mental disabilities < economic benefit from increasing general quality of environment.

Sure housing prices would rise, but the left side of the inequality is direct tax payer money. The right side comes indirectly from sales, public facilities, and property. Knowing that prisoners are locked away in interest of lowering crime rate, at a $20K+/year/prisoner [1], that seems, on a hunch, difficult.

It looks quite intricate. And, knowing that modern corporations will have no business in doing this, it is a public service; some people might not be interested in paying this tax. Hence, doing nothing seems to not be very far from optimal, as it looks.

Or, is that inequality correct, and RHS - LHS gives a good number?

[1] http://en.wikipedia.org/wiki/Prisons_in_the_United_States


It depends a lot on the area. For example, tourism is a large source of income for San Francisco.

http://www.onlyinsanfrancisco.com/sfnews/?p=926

If there are lots of homeless people panhandling in tourist areas, then tourists may want to spend their dollars elsewhere.


Good point. It would obviously apply to places like Detroit and the marginal return should be pretty large if the program was smart. But I suspect in this case the mental-illness population is not as substantial, by ratio.

If we assume the ratio is some proportion of the general population, it would still be surprising if the effect warranted a full-fledged government-sponsored program (warrant, in the sense of profit, which I am assuming is the only means to convince most modern organizations to action).

As a soft example, I was told there are many pocket pickers in Milan that basically exhibit no hesitation nor covertness (in your face, even) in their stealing attempts. I don't know the impact on numbers, but I know that tourists are forewarned and generally go, aware of the risks.


I live in Manhattan, and one thing I've noticed is that panhandlers are generally polite and unobtrusive, and other homeless nearly invisible. I'm sure that's the result of aggressive policing -- a spoken but unofficial "don't hassle anyone and we won't find an excuse to bring you in." Maybe the answer is to minimize the negative effects of homelessness as much as possible without attempting to "eradicate" it?

Bear in mind that obviously I only know this equation from the middle-class white-collar side; for all I know, the lives of the Manhattan homeless are no better than in cities where they could be more rambunctious.


> This is an interesting issue -- what incentive is there to help the mentally-disabled homeless from an economic perspective?

Well, there's quality of life aspects of not having them on the streets, etc.

But perhaps that's not direct enough for you -- so one way to save is on health care. Since hospitals must give emergency care to all patients regardless of finances, these types of cases often end up being very expensive due to frequent hospital stays.

There are plenty of articles about that point, here's one: http://content.nejm.org/cgi/content/full/338/24/1734


Which leads to "putting out fires" syndrome ... preventative care is often more cost effective than emergency care, but people don't like the idea of giving free preventative care in a capitalist society. So they spend more on emergency care.

Which is another problem with treating healthcare as a business: the better you are at it, the less often your customers return.


Your error is to conflate "mental illness" with "mental disability". The former is frequently treatable and sufferers can rejoin society as productive members of the community, as in this example (alcoholism being considered a mental illness).

Someone who is mentally disabled, as in unable to take care of themselves, would not be able to survive long-term homelessness.


Ah, ok, another interesting point. The reason why "disability" came out, was because many years ago, I was complaining to a friend about the conduct of beggars in NYC (not the begging part), and I was told before that a significant proportion of the beggars in NYC were mentally disabled.

This is the insanity defense. There are two outcomes of this.

First, insanity defense stands, and they are absolved of responsibility over their actions. I did indeed conflate the two, and it is part of the reason why I thought doing something different may not change the optimality of the current situation. (They have a switch they cannot turn off unless you constantly medicate them (very expensive), and so if the social burden isn't great, do nothing.)

Second, it doesn't stand, then perhaps there is a conclusive economic value and societal benefit in a program that helps reassimilation. But it's not that simple: suggesting it is a non-innate trait implies that there was volition involved in their behavior. Again there are two ways to look at this:

1. they are consciously obstructive and antisocial (technical definition) members of society, which is, in a way, criminal.

2. they have a tendency to lapse into such illness, which comes around to suggest, again, something innate.

Alas, I don't have a resolution.


To point 1: If you have a stomach virus, you may find yourself puking all over the floor. Nobody asks "why is he puking all over the floor? Can't he see that's inconsiderate?" At that point, you are unable to help yourself. However, it's clear that if we take you to hospital and get you well again, you will be able to get on with your life.

The problem with mental illness is that it messes with the concept of "intentional" behaviour. If you are mentally ill, your sick brain may motivate you to do something antisocial or even criminal that, were you mentally well, you would never do.

So just because it is intentional _at the time of illness_ doesn't mean it is truly intentional, conscious behaviour.

2. Consider a diabetic. Without regular shots of insulin, they will lapse into a coma. More "criminally" antisocial behaviour? Many forms of diabetes are a combination of genetic and lifestyle factors -- these people have a "tendency to lapse into diabetes", if you will. However, with regular shots of insulin and other lifestyle changes, they can be perfectly productive individuals.

Again, with mental illness it is harder to see that someone with a genetic predisposition to imbalanced levels of, say, serotonin, triggered by drug abuse, is not at fault for their condition. But with medical treatment and lifestyle changes, they too can control their condition.

In both cases, it is in society's interest to help them do so, even from the barest economic principles. Factor in some basic human compassion, and it becomes imperative.


Perfectly reasonable and agreeable, until the last paragraph.

It's hard to quantify because in the other cases, such as diabetes, the effects of insulin and no insulin are quite well determined, as an all-or-none outcome, and the cost-benefit analysis is very straightforward. Not so sure about the case of dealing with the head.

So we may go ahead with some program under the principle of "capable until proven incapable," telling ourselves that there is definite positive benefit. It may well be true, but the payoff is distance and uncertain. Also, is coercion involved? "We will provide free training for you" ... after a few days "screw this I want my alcohol" -- at this point, what to do? Extend the counseling? Or, trust their rationality that they are capable of seeing what is in their interests?

If the current situation is grossly suboptimal at least one person should have been looking for a solution. Misfits have been around for long enough, making me think it is part of the social dynamic. Or, the unpopular question that no politician will want to hear.


I can't tell if my comment was disagreeable or weak. It looks rational to me.


Your optimization only works if you remove variables of human compassion.


I have a hard time seeing compassion being an important determinant of economic policy. Small communities yes, aggregates no. Not an economist, but I'd be surprised if mainstream models actually take that into account.

Take pharma for example. Seemingly a noble industry, but rampant extortion on the people who precisely cannot handle it. The incentive for compassion is indirect: it is tied to PR, then probably profits (even in this case, I suspect in many cases the PR loss is nothing as long as they are legally operating, from advantages of oligopoly).

Or, if your model of economics includes things like happiness and societal health quantified into a general utility function. But this would seem to be an avalanche of variables that try to tease out things like the utility of eating junk food.


Worth bringing up. The answer is that the community pays far more in police, court, and hospital fees than they would by simply paying the person's rent. So its a win financially in addition to being the right and decent thing to do.

(My stepmother is running a pilot program in Greensboro, NC to test this theory - so far the hypothesis is spot on. Google "Housing First" if interested.)


If people are more healthy and feel take care of they will commit crimes less frequently.


This should be a motivating story for anyone running or thinking of starting their own business. It definitely got me pumped up.



I believe there is a lot of startup lessons here. Larry started up from very little (bootstrap), built a devoted customer base who want him to succeed.

And, it really seems to make a difference that he dresses up in a shirt and tie.


This is the shoeshiner version of getting an iPhone App Store Rejection letter.


Not quite, because at least the city official told the guy what he needed in order to sell his services.


It's funny to see this here, just last evening as I picked up my wife, she told me this story as we drove by him.


Did you stop to get your shoes shined?




Consider applying for YC's Summer 2026 batch! Applications are open till May 4

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: