Interesting that you mention phone companies. Because that's one area where I feel India is far superior to what you get in America. American phone companies are always trying to shaft the customer with lock-in on phones and monopolistic pricing. In India, the competition is much more healthy. I've generally been satisfied\impressed with Airtel's customer service. I can only remember one instance in the last 4 years when my internet access went down - it was for half a day and was out all over south India. Maybe I'm just an edge case.

But with retail and restaurants in general, yes, consumers get better treatment in America than probably anywhere else.