I got a survey from a company that Wells Fargo had hired, to see if my recent visit was satisfactory.
It smelled legit, but my policy is to never respond to any email from my bank, I only communicate via my online account where I'm logged in, or by a call that I make.
After that email I logged in (separately), and sent them a message saying the above. They responded quickly and automatically that yes, the 3rd party email was legit.
Really, banks should just pretend that email was never invented.
I got an email from Chase welcoming me to a new account. It was legit, but I hadn't opened an account. When I called in, the rep assured me it must be spam.
Their abuse department emailed back to me verifying that they had sent it, but that no account was using my address anymore (it had the right DKIM, so I was a bit paranoid; looking back, I'm not sure what trouble it would case me).
It smelled legit, but my policy is to never respond to any email from my bank, I only communicate via my online account where I'm logged in, or by a call that I make.
After that email I logged in (separately), and sent them a message saying the above. They responded quickly and automatically that yes, the 3rd party email was legit.
Really, banks should just pretend that email was never invented.