Agreed this is a big problem. If you could pull in, swap batteries, and be back on the road in 5 minutes, that is short enough that range isn't so much an issue. Having to wait for half an hour or more while the car charges is a very painful thing.
Perhaps self-driving cars are a solution: if the self-driving EV you're in runs out of power, you just jump out and grab another one. The transportation company worries about charging it.
I've driven more than 200 miles in a trip once in the past year. In that same amount of time I've spent upwards of 10 hours at gas stations filling up once a week, and another 2-3 hours getting oil changes because I don't have time to do it myself anymore.
Spending an extra hour per year at a Tesla SuperCharger represents a huge time-saver for me, and likely for the vast majority of folks who are complaining about it.
Perhaps self-driving cars are a solution: if the self-driving EV you're in runs out of power, you just jump out and grab another one. The transportation company worries about charging it.