I had a Sprint 4G hotspot with unlimited data. Until one month they decided to c... | Hacker News

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		tedunangst on Aug 1, 2012 \| parent \| context \| favorite \| on: Let my Wi-Fi go: FCC rules Verizon can't charge fo... I had a Sprint 4G hotspot with unlimited data. Until one month they decided to change my plan to 5GB with big overage charges. They "announced" this change by slipping a notice in the PDF ebills I never once downloaded. After $200 in overage charges (which I disputed for hours, only to be repeatedly told I was given "valid" notice) I cancelled the service. Fuck Sprint. I should mention this occurred right at the same time they were making a big advertising push about how their unlimited data plans were truly unlimited. The fine print was that only phones got unlimited data. Hotspots and other data devices were pushed onto a limited plan even if you started out unlimited. Fuck Sprint some more.

pooriaazimi on Aug 1, 2012 [–]

:) The sad part is they got a "free" $200 from you. I don't think they mind losing you as a customer!

thoughtpalette on Aug 1, 2012 | [–]

Oh they should. Word-of-mouth will cost more than $200 in potential customers from Sprint because of this person and their experience.

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