TT developer here. Sorry you had a bad experience. This is a difficult problem for us - each room is it's own community with it's own rules, and it's really hard to determine how much "policing" is appropriate on a global level. Personally, I'm of the opinion that we should intervene as little as possible. There are some cases in which people are obviously being malicious towards other rooms, eg. invading Christian rooms to play death metal, etc., and we do our best to respond and ban those involved. However, in cases of disagreements within communities, I prefer to let communities sort out their issues themselves - especially since it's so easy to create a new room/community, if you have others who agree with you. In fact, some of our best rooms have come from exactly this type of community splintering. We try to encourage small communities of like-minded people, rather than huge rooms in which everyone must play by rules that not everyone agrees with. As a user, I much prefer this to sites run by a "benevolent dictator" who has final say over what is and is not appropriate.

That said, there's an excellent chance we aren't doing it exactly right. We're constantly refining the ways we moderate the community, and we love getting input on the best ways to approach it. Feel free to contact info@turntable.fm or me personally at dan@turntable.fm if you have any more specific feedback or questions.