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Sure, but the single factor of showing you "books like this author" likely isn't driving you away from them all by itself. If everything else were fine, you'd still be using them as your first source. There's a lot of big complaints about Amazon these days, like counterfeit goods, causing people to look elsewhere.


In books, my primary gripe is the one I seeded above. My secondary gripe is the abysmal state of IPR management: I know a book editor/commissioner/rights-rep and the payment contracts for Kindle are scandalous. It seriously de-motivates a lot of authors.

Enough, that you can get this insanity: three forms, all annoying:

a) volume I and II of a 3 part trilogy available, not part III, except in e.g. German

b) volumes II and III of a 3 part trilogy available, not part I.

c) either of a) or b) but with the entire 3 volume set available as one book discovered *after you buy parts I and II (or II and III) uniquely

Now, I know some of this is down to IPR and economy-specific rights management, it's not all Amazons fault, but its seriously annoying.

There is a version of the fraud in Amazon goods: its people selling $1 guides to books under the title of the book concerned, or a $1 review, or a number of scams which pass through the "too much hassle to reclaim" filter.

I've also had Kindle withdraw books from sale, after I've bought them (like the '1984' incident) which is typically because of a major IPR or production issue. Sometimes, they'd rather stop selling than be love-bombed by the spelling and format issues from readers.

I helped somebody publish through KDP and the other side of the deal, doing e-books and print-on-demand is also a nightmare of a different kind. They need you to use abstruse elements of the PDF spec, to set metadata, and positional accuracy of barcode for ISBN is amazingly finickity. All of their production tooling is built around 'most likely path' which means Windows, so doing this via Latex/Calibre/PDF tools in linux is a nightmare. I wound up taking the same work to a print-on-demand specialist I could actually talk to, to resolve most of this. The people who have to live in KDP have all kinds of hack scripts to fix PDF metadata to meet exacting demands, which seem really abitrary at times.


Oh? Fascinating how much you know about how I make choices. If you really can read minds from a distance, maybe try poker?

Sorry to be difficult, but the general deterioration of the search experience from "find best thing for the customer" to "find thing that makes Amazon maximum money" is a huge part of the problem for me. I've never received a counterfeit from Amazon, but every time I try to use it I feel the loss of trustworthiness. Maybe trust isn't a big deal to you, but it sure is to me.


Maybe trust is a big deal for you, but it isn't for most Amazon customers. That's why they make so much money. Amazon isn't in danger of going out of business because you personally don't trust them. Most people are happy to keep using them, despite their search experience not being in the customer's best interest and instead being designed to extract more profit.




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