I saw your product hunt launch a while back, one question I had was why do you think it makes sense for this product to be open source? Looks like you have a commercial offering - how do you think being open source helps it?
A couple of reasons, first of all we're passionate about open source and we've been seeing the rise of an open source SaaS ecosystem, companies like PostHog, Mattermost etc. We think the more companies here the better, there is a lower chance of vendor lock in, data transfer costs etc if you use an open source solution, and marketing automation software is no different. Secondly and we alluded to this, an omnichannel messaging platform needs a lot of channels, and integrations to be useful to the market, and it makes sense for other contributers to be able to add customize as needed - we are looking into how to make this easier for people to do. Thirdly customer messaging and marketing automation in general is getting more complex, and often touches developers at larger companies, we think most of the solutions out there today don't treat them as first class customers - we are looking to make their experience better as well. We have a few features in the works, like complex journey testing (where you can simulate events, time travel, etc) and wanted to make the self hosting aspect easy as well.
