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This bit jumped out at me (about hiring):

> The problem and negative impact lies in the manager ranks and intensifies at the director level and higher. Hiring interviews at this level are entirely subjective and the quality of the interviewers matters. Google Cloud in particular has grown rapidly by hiring mid-level and senior talent from every enterprise company around. In most cases, the skills needed to become a director at not-so-elite enterprise company X are not aligned with the skills needed to become an effective director at Google. And when people are hired from an elite tech company Y, is it really because they were killing it there but still got lured away, or it is because they ran out of runway there and Google was a good place to land.

Once you start hiring bad middle-managers and directors, you might as well bid the company goodbye. Like a parasite, they will intertwine themselves in the various processes to make themselves indispensable.



There’s only so many good managers/directors with that sort of experience. So either you have to promote from within or lower your standards a bit.




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