I agree that for certain legacy markets that's the case, but I don't think that's the future of software. One of the things that distinguishes enterprise software is how little the users or their experience matter to making a sale. Those also strike me as defensive choices. Defending against bugs, against bad relationships, against bad design.
All of those are true for some markets, but it's no way to create new products because it breaks core feedback loops. Companies that don't have a way to improve will eventually get replaced by those that do. And as you say, they might then become the next company forced to slow their pace by their customers. But I am hopeful that even enterprise companies will learn to move faster.
All of those are true for some markets, but it's no way to create new products because it breaks core feedback loops. Companies that don't have a way to improve will eventually get replaced by those that do. And as you say, they might then become the next company forced to slow their pace by their customers. But I am hopeful that even enterprise companies will learn to move faster.