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The weirder thing is that even after I login, Home Depot (and Best Buy and Staples) show me the wrong preferred store. I already saved what store I want, plus I have my home address saved (and it is the only address), yet they cannot remember or figure out my preferred store. And they have my purchase history for where I have already purchased things a million times, in recent history.

What is all this data good for?



One explanation is that the ads/marketing is managed by a completely different "silo" in the business than the website itself. It may even be outsourced to a separate company.

When it comes to ads/marketing, it is good enough to make others believe they are driving sales/conversions - whether it actually does is irrelevant as long as everyone believes it does and keeps pouring money into it.


God this is so annoying. I had chalked it up to bad big-box software engineering software but now I realize it’s private relay. Hmm…




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