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Way to handle this WakeMate. While this may cost a lot in the short term, history has shown that companies can bounce back from costly recalls like this and dominate the market down the road with the increase in credibility and trust they gain:

http://en.wikipedia.org/wiki/Chicago_Tylenol_murders



WakeMate's missing out on a golden marketing opportunity here...

http://www.penny-arcade.com/images/2005/20050218h.jpg




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