it isn’t fair to: Expect Apple’s Butterfly keyboard to be perfect in the first iteration (2016 models were the first ones to get them).
We're not talking the first iteration of the concept of a keyboard on the first iteration of the concept of a laptop. This is nobody's first iteration. This is the final iteration of an essential component of an ultra-high-end product. You can expect them to be perfect, you should expect them to be perfect, and if they are not perfect you should expect them to fix them - quickly, and once.
How can Apple find the issue when people itself started to get the keyboard issues by using 1+ years in exceptionally dirty environments?
It’s not something like Apple is a company with time machines :-)
One point that most people just don’t seem to consider is that the problem is greatly exaggerated.
Negative reviews usually get much more tractions than the positive ones, mostly because the people who are positive about the MBPs don’t feel any needs to write a review about them (while negative people do).
We're not talking the first iteration of the concept of a keyboard on the first iteration of the concept of a laptop. This is nobody's first iteration. This is the final iteration of an essential component of an ultra-high-end product. You can expect them to be perfect, you should expect them to be perfect, and if they are not perfect you should expect them to fix them - quickly, and once.