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I totally that a product focus is a key to greatness, with a big caveat.

EVERYONE sets out to build a kickass product that are so freaking good that it flies off the shelves. Most fail, and merely build a GOOD product. Good products need sales, marketing, messaging, packaging, bizdev, etc.

And... FWIW, Apple spends a TON of money on marketing (but telemarketing, as you say, would be a bad way to market). They advertise everywhere, spend a ton on packaging, do biz dev deals all over the place, and all of the expensive Apple Stores are really just a distribution/marketing tool, no?

Andreessen told a great story about how they literally couldn't sell their business offering until the phrase "intranet" started making the rounds... Same product, different packaging/messaging, sales skyrocket.

How you talk about your product and how you position is (oftentimes) just as important as how good it is... Especially if it's just merely good.



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