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Its where bureaucracy and red tape starts.

What people call bureaucracy is process that they follow without knowing why it's there. Every single rule in a business is there because something went wrong, and someone didn't want it to happen again.

The answer to bureaucracy is transparency. If you explain why a rule has to be followed people don't mind that there's a rule.

(You also have to regularly review the rules and get rid of ones that don't make sense any more, but that's much less common that you'd think.)



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