With respect to traditional brick-and-mortar businesses the skills required to successfully build, grow, and manage a small business are different from those required do the same for a big corporation.
That is, successfully running a neighborhood cheese shop requires different skills - and attention to different metrics - than successfully running GE.
One is not 'better' or 'worse' than the other. They are simply different.
37signals is a small business. This is not a knock against them.
The knock against them is that they readily forget (ignore?) this when they point fingers at other, large corporations for operating differently from them.
That is, successfully running a neighborhood cheese shop requires different skills - and attention to different metrics - than successfully running GE.
One is not 'better' or 'worse' than the other. They are simply different.
37signals is a small business. This is not a knock against them.
The knock against them is that they readily forget (ignore?) this when they point fingers at other, large corporations for operating differently from them.