So many people in this thread complaining about coinbase when I've had no issues with them. You people complaining about coinbase must have not been around when Mt.Gox was the only option. If you want to talk about lack of support... Now that's lack of support.
I don't see how this is a valid argument. So what if Mt.Gox was worse? The point is there are many better exchanges than both Mt.Gox and Coinbase nowadays from a fees, customer-support, and reliability perspective.
Coinbase has three major advantages: (1) incredible marketing, (2) flashy and good UX, and (3) (claimed) safety via cold storage.
The first (1) is a counter argument in my book, (2) is irrelevant, and (3) only matters if you let them control your private keys, which is stupid and the antithesis to Bitcoin.