That was mistake #2 (second to not having decided to run the business on a more professional platform than Yahoo Small Business and a shared host like BlueHost), but regardless, the issue is still Yahoo's incredibly poor customer service.

Downvote me all you want... If you're living on some planet where you don't read about WP exploits 3, 4, 5, times a week, please send me its coordinates so I can beam over there.