I was an unhappy owner of a Pre for a few months. The software they shipped on the Pre could generously be called beta quality. After 6 months of slow speeds, lack of features, and almost no third party apps I gave up and got something else. I think Palm in retrospect should have tried to hold off releasing WebOS until it was ready. I realize there may have been some business realities that made that impossible but it looks like they're going to suffer either the consequences either way. Early Pre hardware and software destroyed Palm's reputation among a lot of loyalists.