>For the up-front convenience you get with phone tickets
Even as a person who does have a smartphone, I feel like phone tickets are anti-convenience because they rely on terrible apps like TicketMaster. It's only a positive trade-off for venues or whoever. If they texted or emailed me a QR code, that would be a positive tradeoff (and a texted QR code would probably work for this guy's flip phone too)
> I feel like phone tickets are anti-convenience because they rely on terrible apps like TicketMaster.
Case in point: I traveled from St. Louis to Houston for a concert a few years ago. Before I left home to catch my flight, I installed the Ticketmaster app on a phone and verified that I could bring up the tickets. When I tried it again in my hotel an hour before the conference, it no longer worked because the fraud detection in their app was apparently confused as to why I was now in Houston.
Fixing this took 45 minutes on hold to get a support agent and a frantic call to my wife so she could check the disused email address I used to sign up for Ticketmaster 20 years earlier and get the verification code they sent.
There are a lot of reasons to dislike digital tickets, but this is one of them. I used to go to dozens of concerts every year. Now it's such a hassle that I don't bother unless it's small venue that doesn't play these games.
That's fucking nightmarish. That's exactly the kind of scenario I'd think up and be told is "science fiction" by the kind of apologists who think forced usage of technology is okay.
We attended a once-in-a-lifetime show last fall (a performer who is aging and likely won't tour again) a two hour drive away. I wouldn't install the Ticketmaster app and played an old man "character" with the box office to get them to print my tickets and hold them at will call. I played the "we are driving in from out of town" card, etc, and they accommodated me.
I tried that with a closer venue a couple of months ago and got told, in no uncertain terms, "no app no admittance". I knuckled-under and loaded the app on my wife's iPhone (which she insists on keeping because Stockholm syndrome, I assume). I feel bad that I gave in (because it makes me part of the problem). I really wanted to see the show and I wasn't willing to forego it on principle. (Kinda embarrassing, actually.)
> That's fucking nightmarish. That's exactly the kind of scenario I'd think up and be told is "science fiction" by the kind of apologists who think forced usage of technology is okay.
Not to justify it, but we've been fighting this kind of crap for a long time with credit cards and their bonehead "anti-fraud" checks. I'm often on the phone with my credit card issuers every time I travel somewhere because their moronic systems think "different country = fraud" and lock me out until I call them and perform their pointless rituals for them over the phone. Even if you tell them in advance that you're traveling (which I object to because my vacation plans are none of their business), they still often get it wrong and flag you.
Why would you sign into Ticketmaster with an email address you don't have access to and use it to buy tickets?
Don't do that. Create a new account with the email address you have access to.
Apps require you to sign in again all the time, and send a verification code to your e-mail to do so. Changing locations is, yes, a reason to require sign in.
> Why would you sign into Ticketmaster with an email address you don't have access to and use it to buy tickets?
Because in the context of signing in, its role is that of a user ID.
Ticketmaster spams that address constantly. It's a valid email address, to be sure, but they've trained me over the years never to look at it. They certainly didn't do any multi-factor authentication when I bought the tickets, only when I was preparing to use them (despite having accessed them on that very device two days earlier).
Exactly. Ostensibly, one would assume that getting closer to the place you have a ticket for wouldn't flag the use as "suspicious". To have OP demand that everyone use the app, but then blame the user for... traveling to the venue? Wild.
> Apps require you to sign in again all the time, and send a verification code to your e-mail to do so. Changing locations is, yes, a reason to require sign in.
This is the bane of my existence. I manually copy/paste/delete a half-dozen codes from my email/SMS every single day.
If I was ruler, I'd mandate every one of these switch to TOTP 2FA and outright ban email verification other than for password resets.
>Apps require you to sign in again all the time, and send a verification code to your e-mail to do so. Changing locations is, yes, a reason to require sign in.
What? TicketMaster is the only app I use that does this. Probably because it's too hard for end-users to get rid of it. If some Telegram or some food delivery app or something tried to periodically re-prompt me to log in because I went outside my house or whatever, it would get uninstalled and replaced with something that didn't.
It's already been beaten into acceptance that I have to use the Ticketmaster app (shockingly awful) or Dice app (not quite as bad but still sucks) to get into a lot of music venues in Boston.
But at one club they wanted me to install another app just to check my coat. I elected to hide it under a some furniture instead lol
One of the straight-up benefits of TV gaming that Bazzite (and presumably any KDE environment, but it's been a bit since I used another) has over Windows is that you can label your Bluetooth devices. I have blue controller, pink controller, white controller, damaged white controller. 90% of my gaming is local multiplayer games and I switch between an actual PS5 and PC, so this is super useful.
Can't do it in Windows 11 for some reason. No option to label them in the new settings app and the option to label them in the old control panel does not work. They all got saved as "Dualsense Controller" and you just had to guess which one you were reconnecting.
I agree that development sometimes takes extra steps, but honestly setting up dev environments almost always takes too many steps anyway lol. Overall it's worth it for the stability.
Yeah I have a Surface Laptop Studio. Windows 11 is generally awful to the point where I have switched to Bazzite for my desktop, but the form factor with touch support (and pen support) is great. Easel mode is great for drawing, tablet mode is pretty good for drawing as well and also for casual browsing or for displaying DND character sheet info. Even in laptop mode sometimes I find myself using it to scroll a bit on pages.
Or even non-software tickets at large corporations. I reported a water dispenser filling too slowly at my office because it took me a few tries just to fill my 1L water bottle. They said it was fixed and closed it.
It was not fixed. So I took a video of myself refilling my water bottle, attached it to the ticket, and re-opened it. They actually fixed it after that. The video was 2m12s long (and I spent god knows how long making the video file small enough to attach to the ticket lol)
this is actually a good example of how a more detailed issue will have a higher chance to be addressed. I don't know what information that's your previous report is lacking, but the video certainly give more information that the maintainer can pinpoint the cause and act on it. The ability to pinpoint the cause from the report is a godsent for maintainers, it drastically reduce the time to investigate the cause, thus able to act immediately.
Some of the information in this can may be:
* how "slow" exactly the process is related with normal behavior. If it's just said "slow" on previous report, it's easy to be dismissed
* the dispenser's behavior, such as if the water flow is consistently low volume or clogged intermittently, or if the dispenser is struggling to fetch from water source, etc
I'd say it was both. I gave a pretty detailed explanation before, far more detailed than my post here, including a timeline of when it filled in one shot, then two shots, and then three or four (can't remember). I doubt they actually checked before the video. But I was very motivated to fix the issue so I gave them proof lol
More importantly it shows how the reporter actually used the system to trigger the undesired behavior. Just because something is obvious to you doesn't mean it will be obvious to whoever is looking at the bug report.
You don't want to be able to communicate with your doctor, kid's teacher, someone who is coming to repair your home, a neighbor who just moved in, etc.?
Even as a person who does have a smartphone, I feel like phone tickets are anti-convenience because they rely on terrible apps like TicketMaster. It's only a positive trade-off for venues or whoever. If they texted or emailed me a QR code, that would be a positive tradeoff (and a texted QR code would probably work for this guy's flip phone too)
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