Part of building a community is dealing with people who know absolutely nothing. At some point, each of us knew nothing about our strongest subject, including how to effectively get help.
Yes, that includes people who don't read the docs, or are confused by the docs, or are totally new to the problem domain as a whole.
Part of what differentiates successful communities is how they remain welcoming to those complete beginners, even when the question was asked for the 5th time today.
Sure, but there's difference between beginners and people who don't know anything and expect you to do everything for them. Tending to the latter is a recipe for burnout.
Yes, that includes people who don't read the docs, or are confused by the docs, or are totally new to the problem domain as a whole.
Part of what differentiates successful communities is how they remain welcoming to those complete beginners, even when the question was asked for the 5th time today.